Effective March 1st, 2023
Kindato Corp (“We”) is committed to protecting and respecting your privacy.
This policy (together with our Website Terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The use of the Internet pages of Kindato is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations that may apply. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
Who Is Responsible for Data Processing and How Can I Contact Them?
In relation to any personal data about you which you provide to us, the data controller is Kindato.
Information We May Collect From You
Information about the collection of Personal Data when you visit our website
Anyone may visit the public areas of the Kindato website under www.kindato.com without disclosing his or her name, address, etc. Such information is only requested by Kindato if needed to provide services to you or to fulfill requests you may have (such as registering, ordering documents, subscribing to a newsletter, registering for an event, etc.).
When you use our website for informational purposes, only, and for as long as you do not provide us with any information about you, then we only collect data that is technically necessary for us to show you our website and to ensure its stability and security (legal basis is Art. 6 (1) (f) GDPR). Such data are:
- IP address of the accessing computer
- Date and time of retrieval
- URL of the retrieved page
- Status message as to whether the retrieval was successful
- Transmitted amount of data
- The referrer URL from which the user came to the retrieved page
- HTTP user agent information (i.e. information about the accessing device, its operating system, and its browser)
- information stored in Cookies we have set
Information about the collection of Personal Data when you register on our website
If you want to enjoy content on our website in a user-targeted manner you are required to regi¬ster into secure areas, made available as part of our website. The content and applications in such secure area are selected according your account settings and access rights.
The Personal Data we collect within such secure areas may include the following, depending on what you have provided:
- Name and Contact Details (first name, last name, email address, postal address)
- Registration Information (preferences, participation details of an event, food requests, special assistance requests for an event, event ticket prices and payment methods)
- Geographical Data (information about where you are located, such as country, city, postal code)
- Payment Data (payment details such as billing address, payment method and payment status)
- Interests and Preferences (your interests and preferences related to our products and solutions and what you have downloaded fromkindato.com)
The purpose of collecting Personal Data in such secure areas, is to make it possible for you, as an Kindato website user, to influence the content we will serve you with (by reflecting your own personal needs and preferences). Also, you enable us to provide you with information on specific topics via your preferred channel (website, email, postal, phone), if you have opted to receive such information. Further, the objective is to make it easier for you to engage and interact with our products and solution portfolios, receive offerings, and purchase products via the Kindato website.
According to Art. 6(1)(b) GDPR the processing of your data is necessary for fulfilling a contract with us or for carrying out pre-contractual measures, since without this we can not conclude the contract or take pre-contractual measures.
Information about the collection of Personal Data when you email us or fill in a form
When you contact us by e-mail, through a form on our website (such as the registration form for the participation to an event, or to download a publication), or through other areas on the website made available to you to fill information, the information you provide (your e-mail address and, if applicable, your first name and last name, plus information explicitly asked for, or further information you provide us with) will be stored by us to answer your questions, to process transactions that you have requested, to pass on information about Kindato products and solutions (legal basis is Art. 6(1)(b) GDPR).
Information about the use of Personal Data when we choose Custom Audiences on third party sites
We sometimes define Custom Audiences to deliver advertisements to Website Visitors on third party sites (mainly social media sites, e.g. Facebook, Linkedin, etc.) based on email addresses that we have collected. For example, on Facebook we use Facebook Custom Audiences and on Linkedin we use Matched Audiences. On these social media websites, we sometimes can Identify information about you, such as demographic and other information, such as your academic title, industry, or organization, to improve our marketing efforts. You will learn more about these programs under the following links:
- Facebook Custom Audiences: https://www.facebook.com/business/a/custom-audiences
- Linkedin Matched Audiences: https://business.linkedin.com/de-de/marketing-solutions/ad-targeting/matched-audiences
Information we receive from other sources
We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers) and may receive information about you from them.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
How We Use Your Information
We use information held about you in the following ways:
- Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way please tick the relevant box situated on the form on which we collect your data during the sign-up process;
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
- Information we collect about you. We will use this information:
- to administer the website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve the website to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of the service, when you choose to do so;
- as part of our efforts to keep the website safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of the website about goods or services that may interest you or them.
- Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of Your Information
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
- Analytics and search engine providers that assist us in the improvement and optimization of the website.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms or Terms of Service and other agreements; or to protect the rights, property, or safety of Kindato, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Data protection provisions about the application and use of LinkedIn
The controller has integrated components of the LinkedIn Corporation on this website. LinkedIn is a web-based social network that enables users with existing business contacts to connect and to make new business contacts. Over 400 million registered people in more than 200 countries use LinkedIn. Thus, LinkedIn is currently the largest platform for business contacts and one of the most visited websites in the world.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a LinkedIn component (LinkedIn plug-in) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding LinkedIn component of LinkedIn. Further information about the LinkedIn plug-in may be accessed under https://developer.linkedin.com/plugins. During the course of this technical procedure, LinkedIn gains knowledge of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in at the same time on LinkedIn, LinkedIn detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-page of our Internet page was visited by the data subject. This information is collected through the LinkedIn component and associated with the respective LinkedIn account of the data subject. If the data subject clicks on one of the LinkedIn buttons integrated on our website, then LinkedIn assigns this information to the personal LinkedIn user account of the data subject and stores the personal data.
LinkedIn receives information via the LinkedIn component that the data subject has visited our website, provided that the data subject is logged in at LinkedIn at the time of the call-up to our website. This occurs regardless of whether the person clicks on the LinkedIn button or not. If such a transmission of information to LinkedIn is not desirable for the data subject, then he or she may prevent this by logging off from their LinkedIn account before a call-up to our website is made.
Data protection provisions about the application and use of YouTube
On this website, the controller has integrated components of YouTube. YouTube is an Internet video portal that enables video publishers to set video clips and other users free of charge, which also provides free viewing, review and commenting on them. YouTube allows you to publish all kinds of videos, so you can access both full movies and TV broadcasts, as well as music videos, trailers, and videos made by users via the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a YouTube component (YouTube video) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding YouTube component. Further information about YouTube may be obtained under https://www.youtube.com/yt/about/en/. During the course of this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in on YouTube, YouTube recognizes with each call-up to a sub-page that contains a YouTube video, which specific sub-page of our Internet site was visited by the data subject. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.
YouTube and Google will receive information through the YouTube component that the data subject has visited our website, if the data subject at the time of the call to our website is logged in on YouTube; this occurs regardless of whether the person clicks on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desirable for the data subject, the delivery may be prevented if the data subject logs off from their own YouTube account before a call-up to our website is made.
YouTube’s data protection provisions, available at https://www.google.com/intl/en/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.
Storage of Your Personal Data
Retention of Your Personal Data
In order to offer you the best customer experience, we are storing the Personal Data that have been provided by you during your interactions with Kindato.
We delete data after the storage is no longer required. For tracking information acquired through our Newsletters see below (“Newsletter Tracking”), we may need to keep data on file beyond that period if statutory retention rules require us to do so. In such scenarios, we will restrict the processing to what is needed to fulfill the statutory retention rules. For data retention in the context of our use of Google Analytics see below (“Google Analytics”).
Personal Data provided to Kindato by you online may be linked to information passed on to Kindato when services or products are ordered.
Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Deletion of Your Personal Data
Kindato will provide you with information about what Personal Data of yours we store. You can get information about your stored data at any time free of charge, and you may at any time assert your right to correct incorrect information, or to delete your data. If you wish to do so please contact our data protection officer:[email protected]
Security Measures we Apply When Holding Your Data
Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons Kindato makes appropriate effort to protect Personal Data against accidental and illegal destruction and loss. Kindato endeavors to ensure that Personal Data is used in a proper manner and to protect it from unauthorized access, use, or disclosure. We use a combination of process, technology and physical security controls to help protect personal information from unauthorized access, use, or disclosure.
Further, access to personal information is restricted to those employees, contractors, and agents of Kindato who need to know such data to perform their assigned functions and develop or improve our products and services.
Your rights as a Data Subject
You have the right to access according to Art. 15 GDPR, rectification according to Art. 16 GDPR, erasure according to Art. 17 GDPR, restriction of processing according to Art. 18 GDPR, and – if applicable – data portability according to Art. 20 GDPR.
Where we use your Personal Data based on Art. 6(1)(f) GDPR you further have the right to object against our use of your Personal Data. We shall no longer process such Personal Data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms. If you want to exercise your right to object in such a scenario, please contact us at: [email protected]
Where we process your Personal Data on the basis of your consent you can revoke that consent at any time. The revocation does not affect the legality of the processing carried out on the basis of the consent prior to the revocation. If you want to withdraw your consent please contact us at: [email protected]
For your safety and ours, we may need to authenticate your identity before fulfilling your request.
Furthermore, if applicable on you, there is also a right to lodge a complaint with an appropriate data privacy regulatory authority (Article 77 GDPR).
To What Extent Is There Automated Decision-Making?
We generally do not use any automated decision-making pursuant to Article 22 GDPR. If we use this procedure in individual cases, we will inform you of this separately, as long as this is a legal requirement.
Your Personal Data in Kindato Marketing and Promotion Activities
In addition to the processing of your Personal Data for purchasing reasons, we may use your information for the following marketing purposes (legal basis is Art. 6(1)(f) GDPR):
- Sending interest-related newsletter
- Inviting you to events and webinars
- Informing you about the latest product and software releases, product recommendations, market trends/insights and promotions
- Inviting you to participate in surveys in order to help us to improve our communication and communication platforms
- Provide you with emails containing updates about technical developments and similar information.
Sometimes, we may ask you for your consent with respect to our marketing and promotional endeavors (legal basis then is Art. 6(1)(a) GDPR).
Opting-out from Our Communications
You can always unsubscribe from Kindato marketing communication through email request at [email protected] unsubscribing from marketing and promotional messages by the link provided in the marketing materials. Your request will be processed immediately. You then will automatically be unsubscribed from all further information such as event, webinar, product and solutions, product release highlights etc. (except if you limit your opting-out to specific categories of messages). You can also object against such use of your Personal Data by contacting us at: [email protected].
Where we process your Personal Data on the basis of your consent you can revoke that consent at any time. The revocation does not affect the legality of the processing carried out on the basis of the consent prior to the revocation. If you want to withdraw your consent please contact us at: [email protected].
You can always change your preferences through email at [email protected].
When sending out newsletters we use so-called web beacons or tracking pixels. A web beacon or a tracking pixel is a one-pixel image file embedded within the newsletter message, served to you from a remote server when you open the newsletter message. We use these to evaluate your user behavior. For this, the data mentioned in the section “Areas of the Kindato Website” and the following information are linked to your e-mail address and an individual ID: (i) email delivered or not; (ii) email opened or not; (iii) timestamps; (iv) links clicked; (v) content viewed. This data is used to create a user profile to better align the newsletter with your interests. This data will also be linked to your activities on our website. We will understand to what extent our offerings are of interest to you.
The information collected in this way will be stored by us as long as you have subscribed to the newsletter. Once you log out, it will be stored statistically and anonymously.
You have the possibility to opt-out from such tracking at any time, if so inform us at [email protected] or use other methods we provide within the newsletter email.
To constantly improve and optimize our Kindato product and service offerings, we are using web tracking technologies. For this we are using Google Analytics, a Web analytics tool offered by Google Inc. (“Google”, www.google.com) that provides statistics and tracks web traffic.
Google Analytics requires the placing of “cookies” on the device from which you access the web pages. These cookies enable us to analyze the use of our web pages by you. In addition, for the purpose of identifying trends and improving our online offer, usage data such as the page last visited, the browser used, date, time, etc. are being evaluated. The information generated by the cookie about the use of the web pages are usually transmitted to a Google server in the USA and stored there. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.
Kindato uses Google’s services by enabling the IP anonymization feature. This leads to Google storing the user’s IP address only in a shortened format, resulting in anonymization / masking. The anonymization or masking of the IP takes place after the IP addresses arrive in the Google Analytics data collection network, but before any storage or processing of the data takes place. For more information, see:IP Anonymization in Google Analytics.
On behalf of Kindato, Google will use the information obtained from cookies to evaluate the use of the web pages by you, to compile reports on web page activity and to provide other services related to web page activity and internet usage to Kindato. This is our legitimate interest in data processing. The legal basis for the use of Google Analytics is Article 6(1)(f) GDPR.
In addition, data submitted to Google via the Google Analytics service is linked by Google with third-party cookies associated with visits to other websites, such as when an advertiser uses their Google Analytics data to create more relevant ads, or would like to more accurately analyze their traffic. More about this can be found under the explanatory page about Google Analytics provided by Google.
You may prevent the cookie generated information (including your IP address) from being collected, transmitted to Google and processed by Google by downloading and installing the browser plug-in available at the following link (effective only for the device on which you install the browser plug-in): http://tools.google.com/dlpage/gaoptout (not for mobile devices).
nstead, you can prevent the placing of cookies on your device by adapting the settings in your browser software accordingly.
Additional information about the third-party provider:
- Third-party company and address: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001
- Information about Data Protection provided by Google (overview): http://www.google.com/intl/de/analytics/learn/privacy.html